Most Read
Most E-mailed
E-mail Article
Print Article4. Define all of the job tasks for each job description:
Create job descriptions by task for each role identified on the organizational chart. If you are working on one of your roles in the company, define the tasks you manage on a daily basis. For employees, have them list their responsibilities. Document your expectations. Create a clear understanding of what is expected by task. Define the required tasks under each position.
5. Define the “standard operating procedures” for the tasks for each job description
Provide a hand-held tape recorder to employees as they define their day-to-day procedures. Your company already has working procedures. By putting them on tape, and then transcribing the tape, you can document these procedures, and collect the historical knowledge that your employees possess. These documented procedures will define company standards, create accountability, and make the training of future employees easier.
Online Seminar on Systems
To assist you in this process, this magazine is hosting an online class to review this material in a web-based seminar format. This program will be hosted by David Lupberger, of the Remodelers Turnkey Program, and will be on Dec. 5th, at 3 pm, EST, Noon, PST. To find out more, go to www.TurnkeyProgram.com, and click on the QR Implementing Standard Operating Procedures course title. You can register for the program on the Web site. I look forward to “seeing” you there.
